Privacy Policy
Effective Date: 12/18/24
Welcome to https://isaskincare.co (the “Website”). At ISA Skincare, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our Website. By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via a third-party payment processor)
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Website
- Referral source (e.g., search engine or social media)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, inquiries, and promotional offers.
- Improve the Website’s functionality and user experience.
- Analyze Website traffic and usage patterns.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, and analytics.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. These cookies may:
- Remember your preferences.
- Track Website usage for analytics.
- Serve targeted advertisements.
You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your personal information.
- Request the deletion of your personal information.
- Opt-out of receiving promotional communications.
To exercise these rights, please contact us at info@isaskincare.co
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
ISA Skincare
Email: info@isaskincare.co
Phone: CR 011-506-8448-2400 and US 813-728-1377
Address: Av. 22, San José, Escazú, Costa Rica
Thank you for trusting ISA Skincare with your personal information. We are committed to maintaining your privacy and providing you with exceptional service.